Terms and Conditions of Use
Welcome to our online store! Ascalon and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Return and Refund Policy
All sales are final. We accept returns for exchange of items damaged in transit.
To be eligible for an exchange, you must first e-mail us within 7 days of receiving your shipment of Laurinex at email@example.com to report your package damage, prior to returning or shipping the damaged item to us. We will reply to your e-mail with instructions on how to return your damaged item. You are required to submit photo documentation along with your claim. Photo documentation is a requirement because it helps us resolve your claim more efficiently.
Once we receive and inspect your claim of damaged shipment, we will send you an e-mail to notify you that we have received your damaged item. We will notify you of the approval or rejection of your claim of the damaged item. If you are approved, we will send you a replacement.
Ascalon is not responsible for lost or stolen packages confirmed to be delivered to the address entered for the order. Upon inquiry, Ascalon will confirm delivery to the address provided, date of delivery, and tracking information for the customer to investigate.
We currently ship anywhere in the continental United States, Alaska, Hawaii, US military installations including Guam, and Canada (for extra shipping fee). We do not ship internationally outside of Canada at this time.
We exclusively use United Parcel Service (UPS) as our shipping partner. Shipping costs and delivery times use standard UPS air and ground rates and delivery schedules; and include overnight, second day, and standard ground delivery. For more information, please refer to the FAQ section of this web site.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use your personal information with the primary purpose of fulfilling your purchases of those products that you select using the Site’s shopping cart functions, as enabled by selecting the “SHOP” tab. By completing your information using the “Check Out” prompts in the shopping cart to fulfill your purchase, you consent to sharing and disclosing your personal information with Ascalon for the above stated purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned, for the purposes to process and facilitate credit card or PayPal payment services.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Ascalon is not responsible for loss, damage, or theft, as well as unauthorized access, disclosure, copying, use or modification related to breaches in third party credit card and other payment processing services.
- Ascalon may from time to time send e-mails to Members, Customers, and Visitors who have previously purchased product in order to provide information on our promotions, new products, and technology developments. Members, Customers, and Visitors may elect to opt out from receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our marketing messages.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal account billing information), email address, and phone number. We refer to this information as “Order Information.”
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
- We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
- You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by contacting the following links below:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18 without the supervision of a parent or guardian.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: firstname.lastname@example.org.
When you visit Ascalon or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Third Party Internet Links
Ascalon has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Ascalon of the site. Use of any such linked web site is at the user's own risk.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ascalon and protected by US and international copyright laws. The compilation of all content on this site is the exclusive property of Ascalon, with copyright authorship for this collection by Ascalon, and protected by US and international copyright laws.
Ascalon’s trademarks and trade dress may not be used in connection with any product or service that is not Ascalon’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ascalon. All other trademarks not owned by Ascalon or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ascalon or its subsidiaries.
License and Site Access
Ascalon grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ascalon. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ascalon. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ascalon, our products, and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Ascalon’s name or trademarks without the express written consent of Ascalon. Any unauthorized use terminates the permission or license granted by Ascalon. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Ascalon so long as the link does not portray Ascalon, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ascalon logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with the supervision of a parent or guardian. Ascalon and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Emails, and Other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ascalon reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Ascalon and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ascalon and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Ascalon or its associates for all claims resulting from content you supply. Ascalon has the right but not the obligation to monitor and edit or remove any activity or content. Ascalon takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Ascalon are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Ascalon and its associates attempt to be as accurate as possible, as evidenced by its qualifications presented in Ascalon’s web site. However, Ascalon does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. The materials appearing on Ascalon's web site could include technical, typographical, or photographic errors. Ascalon may make changes to the materials contained on the Site at any time without notice. Ascalon does not, however, make any commitment to update the materials.
In no event shall Ascalon or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Site, even if Ascalon or an Ascalon authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Disclaimer of Warranties and Limitation of Liability.
THIS SITE IS PROVIDED BY ASCALON ON AN "AS IS" AND "AS AVAILABLE" BASIS. ASCALON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ASCALON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ASCALON DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ASCALON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ASCALON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Ascalon, you consent to the exclusive jurisdiction of the Fairfax County Virginia Circuit Court under the laws of the Commonwealth of Virginia, United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ascalon or its associates.
Any dispute relating in any way to your visit to Ascalon or to products you purchase through Ascalon shall be subject to confidential resolution in Fairfax County Circuit Court, Virginia. To the fullest extent permitted by applicable law, no arbitration or dispute resolution under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, and Severability
Please review our other policies, such as our Shipping and Returns policy, posted on the Site. These policies also govern your visit to Ascalon. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.